One of the key business texts of the modern era, Getting to Yes has helped millions of people learn a better way to negotiate. Based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution, it offers readers a straightforward, universally applicable method for reaching mutually satisfying agreements—at home, in business, and with people in any situation. Read Getting to Yes to learn, step-by-step, how to:

• DISENTANGLE THE PEOPLE FROM THE PROBLEM
• FOCUS ON INTERESTS, NOT POSITIONS
• WORK TOGETHER TO FIND CREATIVE AND FAIR OPTIONS
• NEGOTIATE SUCCESSFULLY WITH ANYBODY AT ANY LEVEL

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  Beyond Reason

  Using Emotions as You Negotiate

  • Daniel SHAPIRO
  • Roger FISHER

  • 2006
  • American
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  Difficult Conversations

  How to Discuss What Matters Most

  • Bruce PATTON
  • Douglas STONE
  • Sheila HEEN

  • 1999
  • American
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  The Gift of the Magi

  • O. HENRY

  • 1905
  • American